Two distinct roles
For visitors to this website, Venio is the data controller. For the data that galleries enter into Artosera (artworks, contacts, sales, documents), the gallery is the data controller and Venio is a processor, within the meaning of Article 28 of the GDPR. A data processing agreement is annexed to the subscription.
Data processed on this website
- Email addresses provided voluntarily for a demo request, kept for 24 months from the last exchange.
- Messages received at bonjour@artosera.com, kept for the duration of the business relationship, then archived in accordance with the legal retention periods.
This website sets no audience measurement or advertising cookies. No third-party tracker is loaded. The fonts are hosted on the artosera.com domain; loading them therefore does not involve Google Fonts.
Data processed in the platform
The data entered by the gallery is processed to provide the Artosera service. It is neither resold, nor used for prospecting, nor used to train any model whatsoever. Backups are kept for 90 days. The log of document consultations is kept for twelve months. The service’s server is provided by IONOS in a European data centre. The storage and backup locations are specified in the data processing annex before the client environment is opened.
Processors
For the hosting infrastructure of the website and the platform, Venio uses IONOS SARL, 7 place de la Gare, BP 70109, 57200 Sarreguemines Cedex, France. The showcase website uses no third-party service for audience analytics, advertising, form submission or payment. The processors applicable to platform data are detailed in the data processing annex provided to the client before going into production, and updated in the event of any change.
Your rights
You have the rights of access, rectification, erasure, restriction, objection and portability. Write to bonjour@artosera.com; we reply within one month. You may lodge a complaint with the CNIL.
Reversibility
A client gallery can retrieve a full export of its data at any time, in formats any software can read, full-resolution images included. This guarantee is set out in the contract and survives its termination for 90 days.